Dr.Buho

ESETHow to use BuhoCleaner on Mac with ESET installed

ESET prevents BuhoCleaner from opening. This is a false positive and we are contacting ESET to resolve this issue. Until then, if you still want to use BuhoCleaner on a Mac with ESET installed, follow these steps to add BuhoCleaner to ESET's Exclusions list:

How to Add BuhoCleaner to ESET's Exclusions List

  1. Open ESET, and click Setup > Computer.

    /images/guide/eset/en/1.png

  2. Change the status of Real-time file system protection to DISABLED.

    /images/guide/eset/en/2.png/images/guide/eset/en/3.png/images/guide/eset/en/4.png

  3. Click here to download the latest version of BuhoCleaner. Double click the .dmg file you downloaded and drag its icon into Applications.

    /images/guide/eset/en/5.png

  4. Launch BuhoCleaner, click the Help menu in BuhoCleaner, and choose Install Helper Tool.

    /images/guide/eset/en/5-1.png

  5. After the installation process is complete, reopen ESET, click ESET menu > Preferences.

    /images/guide/eset/en/6.png

  6. In the new window, click General.

    /images/guide/eset/en/7.png

  7. Click the Setup button to open the Exclusions list.

    /images/guide/eset/en/8.png

  8. To add an exclusion, click the + button in the lower-left corner.

    /images/guide/eset/en/9.png

  9. Paste the file path: /Applications/BuhoCleaner.app into the blank box and click the OK button. (This step is to add the BuhoCleaner app to the Exclusions list.)

    /images/guide/eset/en/10.png

  10. Click the + button again and paste the file path: /Library/PrivilegedHelperTools/com.drbuho.BuhoCleaner.PrivilegedHelper into the blank box and click the OK button. (This step is to add the BuhoCleaner Helper tool to the list.)

    /images/guide/eset/en/11.png

  11. When all is done, you will see all the exclusions. Click the OK button to continue.

    /images/guide/eset/en/12.png

  12. Enable Real-time file system protection.

    /images/guide/eset/en/13.png

Now you can enjoy BuhoCleaner and ESET at the same time.