FaceTime Not Working on Mac after Tahoe Update:? 10 Fixes

Since its debut, FaceTime has been a reliable and convenient tool for Apple users, allowing seamless video and audio communication with strong security. While it usually works flawlessly, there are times when FaceTime stops functioning. Why is FaceTime not working on Mac? This guide explores common issues and shows how to get FaceTime up and running on your Mac.

Why Is FaceTime Not Working on Mac (Tahoe)?

Before listing the causes, let’s understand how FaceTime works. To use it, your Mac needs to run macOS Lion 10.7 or later. You’ll also need a stable Wi-Fi, cellular data, or broadband internet connection. Finally, you must sign in with a valid Apple ID and use functioning microphones and speakers, either built-in or external.

With these requirements in mind, FaceTime may not work on Mac due to:

• An unstable or weak internet connection.
• Running an outdated macOS version (earlier than macOS Lion 10.7).
• FaceTime being turned off, possibly disabled manually.
• Using an incorrect Apple ID, preventing contact with desired users.
• Incorrectly set date and time, which may not match the FaceTime server.

10 Ways to Fix FaceTime Not Working on Mac (Tahoe)

Now that we understand the causes, here are 10 practical fixes:

1. Restart FaceTime

Like other software, restarting can resolve temporary glitches. Quit FaceTime by clicking its icon in the dock and selecting Quit, then reopen it to see if the issue is resolved.

2. Make Sure the Apple ID Is Correct

Using a different Apple ID on your Mac than on other devices can cause FaceTime issues. Go to Apple icon > System Preferences > Apple ID, click Sign Out, then sign back in with the correct Apple ID.

3. Check the Internet Connection

FaceTime requires a stable connection. Check your Wi-Fi icon in the menu bar. Toggle Wi-Fi off and on if necessary. For more details, go to System Preferences > Network > Details. If connected but the internet isn’t working, restart your router or try a different network.

4. Check and Set the Date & Time

Incorrect date or time can cause FaceTime issues. Go to System Settings > Date & Time and enable ‘Set time and date automatically’.

5. Make Sure Apple Servers Are Working

Sometimes, the problem is on Apple’s end. Check server status at apple.com/support/systemstatus. A green dot indicates normal operation; yellow or red indicates issues.

6. Check the Mac Microphone and Camera

If your video doesn’t appear, check the camera and microphone. Go to System Settings > Sound > Input tab and test the microphone. Test the camera in another app like QuickTime Player. Ensure the camera is enabled for FaceTime.

7. Keep macOS Updated

Outdated macOS versions can cause issues. Check updates via Apple icon > About This Mac. Update your macOS if needed. Free up storage beforehand using tools like BuhoCleaner to optimize performance.

8. Reset FaceTime on Mac

If FaceTime is stuck on ‘Waiting for Activation’, reset it by going to FaceTime > Settings, deselect ‘Enable this account’, then select it again.

9. Flush DNS Cache

A corrupted DNS cache can affect connectivity. Use BuhoCleaner to flush the DNS cache:

1. Download and launch BuhoCleaner.
2. Go to Toolkit > Flush DNS Cache.
3. Click Start to clear the cache.

10. Check DNS Settings

Incorrect DNS settings can prevent FaceTime login:

1. Go to System Settings > Wi-Fi > Details.
2. Go to the DNS tab and add a new server (e.g., your provider’s DNS or Google DNS: 8.8.8.8 and 8.8.4.4).
3. Click OK and restart your Mac.

Conclusion

FaceTime issues on Mac (Tahoe) are often caused by software settings, outdated macOS, or connectivity problems. By following these 10 solutions, from checking your Apple ID and internet connection to updating macOS and adjusting DNS settings, you can quickly resolve most FaceTime problems and enjoy seamless video and audio calls again.

If problems persist despite these steps, contact Apple Support for further assistance.