9 Easy Ways to Fix "There Was an Error Connecting to the Apple ID Server"
This post will walk you through how to fix the "error connecting to the Apple ID server" on iPhone and Mac. Read on for the detailed tutorial.
Apple users have feedback that the message "Verification Failed. There was an error connecting to the Apple ID server." appears while downloading apps from the App Store, resetting the password, logging into iCloud/iMessage, etc.
It's quite confusing, right? To make this annoying message disappear, let's figure out what it means and why it appears first. Then, learn some effective methods to fix the error. Read on to learn more.
What Does "Error Connecting to the Apple ID Server" Mean?
"Error connecting to the Apple ID server" refers to the pop-up message "Verification Failed. There was an error connecting to the Apple ID server."
It means you can not connect to the Apple ID server and the Apple ID login failed.
In this case, iTunes, App Store, iCloud, etc may be unable to access.
Why Is There the Problem Connecting to the Apple ID Server?
The reasons behind the message "Verification Failed. There was an error connecting to Apple ID server." are many. Here is a list of the most common ones:
- Unstable Wi-Fi connection.
- The VPN is on.
- Outdated iOS/macOS.
- Change the password without Wi-Fi on.
- Network congestion.
- Your device has signed in with multiple Apple ID accounts for iTunes/FaceTime/App Store, etc.
- Wrong Date & Time settings.
- Firewall settings.
- Missed/wrong verification code.
- Server overload.
- Auth token issue.
How to Fix Error Connecting to the Apple ID Server
Are you clear about what this message means and why it appears?
Now it's time to learn some practical solutions to this problem. In total, here we'll introduce 9 easy and effective methods. Keep reading.
Close the App and Login Again
The first try we recommend is to close the app you are trying to log in with your Apple ID and log in again.
Whether you are logging in the iCloud or downloading apps from the App Store, just close them and relaunch, then re-enter your Apple ID and password.
Check Internet Connection
As we mentioned above, an unstable Wi-Fi connection, changing the Apple ID password without connecting to Wi-Fi, etc. can lead to "an error connecting to the Apple ID server".
Check your internet connection, or change your Apple ID password with Wi-Fi on. See whether this remedy helps.
The ultimate method to fix the Wi-Fi network issue can be to reset network settings. It's worth noting that resetting network settings will erase all your network-related information, including the password. So the next time you use the Wi-Fi network, you have to enter the account and password.
Here is how:
Go to Settings＞General＞Transfer or Reset iPhone＞Reset＞Reset Network Settings.
Force Restart iPhone/Mac
An easy and quick fix for this error is to force restart your iPhone/Mac(press the Power button).
Forcing your iPhone/Mac to restart is an effective way to fight against the occasional system errors.
Besides forcing your iPhone/Mac to restart, updating iOS/macOS can also fix system errors as there were always bugs that existed in old or Beta iOS/macOS versions.
Update your iOS/macOS to the latest version that is compatible with your iPhone/Mac.
Check the Apple System Status Page
There is an occurrence that Apple may be running maintenance or there is network congestion.
Go to the Apple System Status Page. Make sure the item you need is displayed with the green dot that represents available/Available, for example, Apple ID, iCloud, or App Store.
Check Date and Time Settings
The unmatched date and time settings may get in the way of the Apple server receiving your real-time information, causing it to show this error.
The helpful attempts to fix the error connecting to the Apple ID server:
- Correct the date and time zone.
- Turn on 24-Hour Time.
- Turn off and then on "Set Automatically".
Here is how to correct the date and time for your iPhone:
Go to Settings＞General＞Date & Time＞Enable Set Automatically.
Here is how to correct the date and time for your Mac:
Go to Apple menu ＞General＞Date & Time＞Toggle on "Set time zone automatically using your current location".
Get a Verification Code for Apple ID
While the "error connecting to the Apple ID server" message appears, the verification code is of great importance to ensure your identity.
Also while you sign in with your Apple ID on other devices, it may ask you to enter the verification code.
Here is how to get a verification code on iPhone:
Go to Settings＞Apple ID＞Sign-In & Security＞Two-Factor Authentication＞Get Verification Code.
Here is how to get a verification code on Mac:
Go to Apple menu＞System Settings＞Apple ID＞Sign-In & Security＞Two-Factor Authentication＞Get a Verification Code.
Change Your Apple ID Password
Another way that may help is to change your Apple ID password with the Wi-Fi on.
The Apple server requires the network to accept your new password. Then you can log in with your new password.
Contact Apple Support
Have you tried all the above methods but still got this error message? Contact Apple Support for help.
Besides what was mentioned above, some actions also work. For example, remove your device from iCloud, reset all settings, disable the "limit IP address tracking and private address" feature, sign out and then in with your Apple ID again, etc.
In this post, 9 effective ways to remove the message "Verification Failed. There was an error connecting to the Apple ID server" were introduced in detail.
Go and practice these methods now!
Clare Weaver has been captivated by the world of Apple products since the launch of iconic iPhone in 2007. With a wealth of experience, Clare is your go-to source for iPhone, iPad, Mac, and all things Apple.